Collect the account
The assistant welcomes the request and asks what happened, when and what the person has already tried.
Your firm, other jurisdictions
Work with legal sources from different countries.
Bring together legislation, contracts, references and your own materials. The knowledge base organizes resources by jurisdiction and language to support the lawyer’s preparation and review.
Country · jurisdiction · language · context
Selected context
Brazil
Portuguese / Federal legislationCase references and materials selected for the Brazilian jurisdiction.
PlanaltoOfficial reference source
↗Client service policy · BrazilIllustrative firm material
Your own knowledge baseSelected sources. Context preserved. Lawyer review.
Selected context
Portugal
Portuguese / Portuguese legislationPortuguese sources and the firm’s criteria organized within the case context.
Diário da RepúblicaOfficial reference source
↗Client service policy · PortugalIllustrative firm material
Your own knowledge baseSelected sources. Context preserved. Lawyer review.
Selected context
European Union
Multiple languages / European Union legislationEuropean Union materials organized by topic, language and the case’s needs.
EUR-LexOfficial reference source
↗European Union referencesIllustrative firm material
Your own knowledge baseSelected sources. Context preserved. Lawyer review.
Organize your resources by country and subject, choose working languages and connect the materials that support each client interaction.
Explore work across jurisdictionsFrom request to organized work
See three situations that reach the firm.
Choose a journey to follow what the person requests, what Jurídico organizes and how the work reaches the team.
What the person wrote
I bought a product, have already tried to resolve the issue and need to understand the next step.Illustrative message
ConsumerInitial contact · account and documents
Organize client service
The profile uses the firm’s authorized questions and materials to collect context.
Prepare the consultation
The team receives the case description, available documents and referral to the person responsible.
What the team receives
New request organized for consultation
- Proof of purchase
- Service records
Person responsible for initial contact
Organize this journeyWhat the person wrote
I’d like to know whether the document you requested has arrived.Illustrative message
The firm’s clientCase in progress · document requested
Pick up the context
The service recognizes the stage and consults the authorized case information.
Check the outstanding item
The routine checks the material received before requesting the same document again.
Define the next step
The team sees what is complete, what is missing and who should continue handling the request.
What the team receives
Outstanding item checked and person responsible informed
- Document received
- Next action
Team responsible for the case
Organize this journeyWhat the person wrote
My company operates in Brazil and Portugal. I want to organize the review of a contract.Illustrative message
International businessBrazil and Portugal · case documents
Set the context boundaries
The service collects the countries involved, the documents’ language and the purpose of the conversation.
Select sources
The profile consults the materials the firm has authorized for those jurisdictions.
Refer for assessment
The lawyer receives the context and documents to determine the assessment and next steps.
What the team receives
International context prepared for review
- Contract provided
- Sources by jurisdiction
Lawyer responsible for the assessment
Organize this journeyConceptual demonstration · fictional people, documents and cases
For your firm
Explore for my firmStart with what takes up most of your time.
Tell us how you work, which systems you use, and where you want to save time.